You do not need consent to phone a business.
You need a lawful reason to hold its details, a check against the relevant preference register before you dial, and evidence of both. The fines in this industry go to callers who could not produce that evidence. Yours arrives printed on the front of your file.
Collected after your order
Nothing is pulled from a stale database. Collection starts from the sector and area on your order, collected for your job.
Screened, both registers
The Telephone Preference Service and its corporate register, checked before supply. A listed number never makes your file, and the date is printed on it.
One client, thirty days
Built for you, supplied to you alone, never resold. A second export of the same order is refused by the system. Our copy deletes at thirty days, logged.
Your reason, in writing
You tell us why you want to call these businesses and it goes on your supply guide. Orders that do not stack up are refused.
Removals honoured forever
A business that asks to be left alone never appears in another order. The route is free, permanent, and no reason is ever asked.
Everything logged
Every delivery and every deletion is written down as it happens, so no order ever disappears quietly.
Your side of the deal.
We answer for the collection: where every record came from, the screening and the date. You answer for the calls your team makes. The terms of supply set the split out in nine short sections, read once and signed once, before the first order is placed.
Re-screen a file that has been sitting
Twenty-eight days is the industry rule of thumb, the duty is written into the terms, and the date on your file says exactly where an order stands.
Say who you are
Every marketing call identifies the caller, and on whose behalf the call is made.
Live calls only
No resale, no email campaigns, no automated diallers, no recorded messages.
Objections passed back
Honoured on the call, then passed back to us so the removal becomes permanent, on every order that follows.
Check it. Do not take our word.
Three things worth knowing.
The rules, in brief
Two registers, not one, and the rules bind whoever makes the call or has it made for them. The working version, written for the person actually dialling, is a chapter of our Industry Guide. Years on UK phones, not legal advice.
The paperwork behind this page
Data map, retention policy, risk assessment, record of processing and the rest. Ask for them before you spend a penny if you like: they are produced on request, and they make the who-is-your-data-supplier question a short one.
Buying from outside the UK
There is no ban. Most overseas clients sign nothing extra, and where an agreement is needed it is the regulator’s own, filled in and ready.
Common questions.
Who is responsible for the calls?
The caller. Our terms set out the split in full, and the supply guide restates it on every order.
Does screening make a call lawful?
It is the evidence the fined cases lacked: both registers checked before supply, with the date printed on the file. The call itself stays your responsibility, and no supplier can honestly promise more.
What happens to a number found on a register?
It never reaches your file. It stays marked in our own records, so the same number is screened out of future work as well.
Why do you ask why I am calling?
Because we refuse orders that do not stack up. The reason is recorded and printed on your supply guide, and it is part of what makes the file defensible, for you and for us.
Can I email the businesses instead?
No. We supply no email addresses. The data is for live telephone calls, and the rules for electronic mail are different and stricter.
Can records be produced for an audit?
Yes, on request: the data map, retention policy, risk assessment and record of processing. The data itself is held in the United Kingdom, on our own systems.
The full terms come with every quote.
Volumes and pricing are confirmed in writing before any order is placed. Nothing on this page is a surprise later.